FedEx Ground Service
Delivery times vary from two to six business days, with remote locations occasionally taking longer. This service includes online intermediate scanning and e-mail updates, so you can monitor the progress of your package. We choose FedEx on US orders for fast & reliable delivery.

As an added bonus, all FedEx packages from Cameo Intimates are pre-cleared with customs, so your order will never be held up at the border or charged duty.

For your added privacy, our FedEx shipments DO NOT display any customs declaration, the value of your order, or a description of the package's contents (the necessary information is provided electronically to our customs broker).

Effective January 1, 2009, FedEx packages may require a signature to complete delivery.

Click here to track your FedEx-shipped Cameo order.

In Canada:

Canada Post Expedited Service
Delivery times vary from two to seven business days.

Order Value	Shipping Rates
Under $100.00	$10.00
$100.01 - $200.00	$8.00
Over $200.00	FREE

All shipments are insured for damage or loss while in transit.

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To the World:

Canada Post WorldPost
Transit times could be five to twenty business days to most locations. Remote areas may occasionally take longer. Shipped by Canada Post and delivered by the destination country's postal system (or private delivery firm in some cases).

Canada Post / FedEx Priority Worldwide
Transit times are 1-3 business days to most locations. Greece, Japan, South Korea, and Taiwan are typically 1-4 business days, and some rural or remote areas in any country may occasionally take longer. Shipped by Canada Post in partnership with FedEx. In some rare cases delivery may be completed by another private delivery firm such as DHL or Parcel Force.
Please understand this is an upgraded shipping option only, and does not mean your order will be produced any faster than normal. For information on upgrading RUSH orders, please click here.

	Shipping Rates
Order Value
			or International AirParcel
	(5-20 business days)	(1-3 business days) Select countries only Click here for availability	(4-9 business days)
Under $100.00	$25.00	$55.00	$45.00* Flat-rate
$100.01 - $200.00	$30.00
Over $200.00	N/A	$50.00
Insurance	$100 Value	100% insured for damage or loss while in transit
Tracking	Not Available	Online Intermediate Scanning	EMS - Online Tracking AirParcel - Internal Tracking (not online) *$35 to Caribbean and Central American countries

Orders outside USA/Canada:
We make an effort to ship just about anywhere! If a shipping price is not available at checkout for your country, please e-mail us at cnc@cameo-intimates.com for pricing.

Some countries may have restrictions such as:

1) The size of you order may be limited based upon insurance rules for your country. Typically this is $200.00 for Western Europe, Australia/New Zealand and Japan. Others may be limited to $100.00.
2) A signature is typically required on delivery of packages valued at $100 or more.
3) In some parts of the world, we may require additional information from you to process your credit card.
4) Our daring garments may be restricted in certain countries, so you may wish to check to make sure your order does not break any local laws. Cameo Intimates cannot be held responsible for seized orders.

International clients needing to know more about anything above can contact us.

General Shipping Information: All orders are insured for damage and loss and are discreetly packaged in a sturdy bubble envelope or box. Customs information may appear on the outside of the parcel for US and international orders. Your phone number will appear on the outside of the package as it is may be needed by the carrier to complete delivery. It is recommended that packages be sent to a secure location, such as your occupied residence or place of employment. At the carrier's discretion, packages may require a signature and will not be left unattended. Otherwise, they generally attempt delivery at a later date and/or leave a notice for pickup at your nearest post office. Failing this, the packages get returned to us and an additional shipping cost and delay will be added for the second try. Once received at your designated address, packages are no longer covered by the carrier's insurance. Cameo Intimates reserves the right to substitute shipping carriers or the service level in certain instances, choosing equal or better value. Whenever possible, you will be advised of any changes prior to delivery. If you have any concerns or special requests for shipping, please contact us.

Refused, undeliverable or address corrected shipments: Cameo Intimates reserves the right to charge our standard $20 service fee on all refused or undeliverable shipments which come back to us. If your package is refused or returned at the time of delivery for whatever reason, you will only be refunded the purchase price of the garment(s) minus the original shipping cost, and minus any Customs Fees, Import Fees, Duty Fees, Taxes or Brokerage Fees that are incurred as the result of the item being returned to Canada. Depending on the circumstances and the carrier, there may be costs associated with address corrections, typically equal to or less than the original shipment price. If you would like further details, please contact us via email.

FREE split-shipping on all orders over $200 In addition to our fantastic shipping rates, we'll send your order over $200 in multiple packages at no additional cost. This way, you get your hand made lingerie faster, as we complete each piece!

Customs and import duty: Shipping costs include customs paperwork preparation when necessary. Orders sent from our Canadian location will enter the US without import fees or taxes (duty). Because Cameo Intimates is bonded and trusted by Homeland Security, our US orders are pre-cleared for customs, and breeze through the border without any delays at all! In other countries, your government may apply an import fee or tax, which you will have to pay. For shipment insurance purposes, all packages are labeled as the actual order value.